Useful Contacts

The list here is intended to provide information on useful contacts and related organisations. A list of our local elected representatives can be found elsewhere. Much of the information here is unashamedly cribbed from material distributed by our Safer Neighbourhoods Police. Suggestions for additions to this list should be sent to cdra@torrero.demon.co.uk

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Abandoned vehicles

These can be reported to the council on 020 8547 5973

Ace of Spades Residents' Association

The aim of the Association is to enable the residents of the area in the Royal Borough of Kingston known locally as the Ace of Spades to have voice and influence in any matter concerning their environment and well being. Membership is open to any resident of Elmcroft Drive, Elmcroft Close, King Edward Drive, Ace Parade, Kelvin Grove, Haycroft Road, Gladstone Road, Brook Road, parts of Hook Road (Post Codes KT6 5AR/AS/BZ & KT9 1EA), Hook Rise North (KT6 5AT/DE) and Hook Rise South (KT6 5LW). Associate Membership is open to any non resident who occupies or works in any of the non residential premises in the roads specified in 3 above.

Contact Mike Hoare, 53 Elmcroft Drive, CHESSINGTON, KT9 1DY, Tel: 020 8391 9290, email mahoare@aol.com
or Denise Goodman 020 8397 6818

Bikeregister

www.bikeregister.com offers a Police preferred product for marking your bike. The owners, Selectamark, have a Secured By Design licence.

The scheme is operated in conjunction with major bicycle retailers and manufacturers to effectively assist with the return of stolen bikes to their rightful owners through state-of-the-art bike ID and an on-line recovery register.

131,000 bikes were REPORTED stolen in the UK last year and, according to Home Office figures, less than 8 per cent were returned to their owners.

By registering with bikeregister.com owners can enjoy lifetime protection and potential buyers are assured total peace of mind

Brook Farm Residents Association

Brook Farm Residents Association - www.bfra.org.uk

Represents residents of the Brook Farm Development, Saxmundham, Suffolk.

Bus Shelters

Damage to bus shelters can be reported to 0845 305 1234

Chessington Drug and Alcohol Service

Kaleidoscope, a church based community project, has developed and runs a satellite service for residents in the south of the Borough of Kingston-upon-Thames who may be reluctant to use services in central Kingston. As well as the range of traditional interventions, complementary therapists have successfully used massage, relaxation, Reiki and acupuncture to create a receptive environment. Local pharmacists supervise dispensing arrangements. The clinic runs from 4pm to 7pm on Thursday evenings; telephone 07719 708 268 direct.

Chessington Hall Residents' Association

The Association covers the following roads in Chessington They are Bransby Road, Coxwold Path, Crayke Hill, Reynolds Avenue, Wetherby Way, York Way & Garrison Lane from Chessington South Railway Station up to and including St Mary's Parish Church. Chessington Hall Residents Association are especially interested in issues concerning Public Transport, and were involved in keeping the Epsom bus running (operating now as the 467) They are also very active in local authority housing (RBK Housing) matters. CHRA campaigned very sucessfully against the unsuitable siting of a mobile 'phone mast and have dealt with the issue of anti-social behaviour in the CHRA area - with the first Kingston ABC (Acceptable Behaviour Contract) implemented on a local 11 year old boy. Two Committee Members are currently on the Working Party involved in changes to local road useage.

Contact Kieron Kirk, Chairman at chairman@chra.org.uk.

The association's website is at http://www.chra.org.uk

Citizens Advice Bureau Chessington

Telephone 020 8255 6060

Domestic violence

What can I do? How can I be protected from the violence? Who can I talk to? Where can I go?

For advice come to

The One Stop Shop

Mondays from 09:30 to 11:30 at The Baptist Church, Union Street, Kingston, KT1 1RP

Anyone can experience domestic violence. It can happen in all kinds of relationships, regardless of race, age, sex, sexuality, disability, wealth or lifestyle.

Environment and Community Funding

Kingston Voluntary Action is the umbrella body for voluntary organisations in Kingston. Professional advice and training is available on all aspects of operation including setting up a constitution and submitting a fund application. It is based at Siddeley House, 50 Canbury Park Rd, Kingston, Surrey, KT2 6LX, Tel: 020 8255 3335
http://www.kva.org.uk
info@kva.org.uk

Fly Tipping/Rubbish

RBK Fly tipping/Rubbish 020 8547 5954

Graffiti

Anti graffiti strategy 020 8547 5039- Marion Todd, RBK Community Safety Officer.
Council graffiti hotline 020 8547 4646

Health

Kingston Primary Care Trust, Hollyfield House, 22 Hollyfield Road, Surbiton, Surrey, KT5 9AL. Tel: 020 8339 8000, Fax: 020 8339 8100 http://www.kingstonpct.nhs.uk

The website of Kingston Primary Care Trust, will tell you about health services within the Kingston area.
You can quickly search for a GP or dentist, read about what's happening healthwise in your area and lots more.
There are also opportunities for you to feedback your views on our services, and to comment on proposals and plans.

Hospitals

Kingston Hospital, Galsworthy Road, Kingston Tel. 020 8546 7711
NHS Direct 24 hour advice line 0845 4647

Housing

RBK Housing Elm Road 020 8547 5440/36

Immobilise

Fill in a simple registration form and register your mobile phone and other electronic equipment ai Immobilise (http://www.immobilise.com).

Immobilise has over 10 million users, over 15 million registered items and over 1 million items recorded as stolen. It is supported and used by The Mobile Industry Crime Action Forum, The Metropolitan Police, Transport For London, The National Mobile Phone Crime Unit, and all major UK Police forces.

Registration is FREE and you can register as many items as you wish. Registration increases the chances of having your property returned with over 1,000 people a month contacted about recovered items.

The recorded information can help after loss, theft and fire to complete insurance claims, report stolen or lost property to the Police and mobile phone networks.

To register your phone, you will need its make, model and IMEI number, which can be found by dialling *#06# on your phone. It is worth making a separate note of this number as it may be used by your service provider to isolate your handset or to block your SIM card.

Kingston Adult Education

Kingston Adult Education has Centres at:

For details of courses etc see:
http://www.kingston.gov.uk/learning/adulteducation
adulteducation@rbk.kingston.gov.uk

Adult Education Courses are also provided at the King's Centre, Chessington, and at the Malden Centre.

Kingston Voluntary Action

See Environment and Community Funding

Lighting

RBK Lighting, general faults and repairs 020 8547 5971/2

Lost Dogs and cats

If you have lost a dog or cat, contact the lost dogs and cats line on 0901 477 8477 (calls cost £0.60/minute). The line operates every day from 8AM to 8PM. It may not be accessible from certain mobile networks. You will be asked for details of the animal.
You should also:-

If you have found a dog or cat, contact the lost dogs and cats line on 0901 477 8477 (calls cost £0.60/minute), where they will take details of the animal.
You can also:-

The service is run by Battersea Dogs' Home. Battersea asks that you think carefully before taking a cat into your home because it is thought to be lost. Cats will roam for some distance and may not really be lost. Cats should never be fed unless the owner is known and doesn't mind.

Noise

Bob Smart of RBK Environmental Health 020 8547 5546 can supply noise logs. The out of hours number for noise after 11:30pm Saturday until 4:30am Sunday is 020 8547 5800.

Older People

RBK Older people's service 020 8547 6008

Police

In emergency dial 999.

Kingston Crime Prevention Officer 020 8247 5656

Kingston upon Thames Borough Police Website is at www.met.police.uk/kingston/index.htm

See also our page on information and advice from the Police at www.torrero.demon.co.uk/rm.html

Refuse collection and street sweeping

Contact number at RBK is 0208 8547 5560

Roads

A243

The A243 is maintained by contractors on behalf of Transport for London (TfL), and not Kingston Council. These contractors are also responsible for The Kingston bypass, Hook Rise, Tolworth Rise and service roads.

The main TfL contacts are:

TfL Steward Tel: 020 8305 2500, Fax: 020 8305 0194

TfL Street Management Services, Windsor House, 42-50 Victoria Road, LONDON, SW1H 0TL
South & East Area Team C/o Trevor Williams Tel: 020 7941 7071
Communications Team C/o Rebecca Smith Tel: 020 7941 4742

Contacts for specific A243 issues are:

Telephone kiosks

To report damage to BT Telephone kiosks dial 100 or 154 from a BT line.

Trading Standards

RBK Trading Standards Officer 020 8547 4653

Untaxed vehicles

These may be reported to 08000 325 202

Young People

Kingston's website for young people is at www.younglivin.org.uk

Kingston Youth Service Home Page is at www.kingston.gov.uk/youth

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